Reviews

Bank Street Mazda

See what our customers have to say about us.

Average score
4.5
2,323 reviews
Nico Romano
Weal was a big help with getting me into an affordable and clean car. If you come to bank street Mazda ask for weal to get the best service.
Reviewed on December 12, 2025
Nimatu Tanko
I had an outstanding experience at Mazda thanks to the incredible team especially salesperson Ayache and business manager Tohme. Ayache was patient, knowledgeable, and genuinely invested in helping me find the perfect vehicle. He explained every detail clearly and made the entire process smooth and stress-free. His professionalism and warm personality truly set him apart. Tohme, the business manager, was equally impressive. He handled all the paperwork efficiently and transparently, ensuring I understood every step. His supportive approach and excellent customer service made the final stages of the purchase seamless. Together, Ayache and Tohme turned what could have been a complicated process into an enjoyable one. I highly recommend them both to anyone looking for a trustworthy, friendly, and professional car-buying experience at Mazda.
Reviewed on December 12, 2025
S V
As someone who does not enjoy car shopping or the process that comes with it, Bank Street Mazda was like the biggest breath of fresh air. After visiting a few different dealerships and smaller car lots, I came to Bank Street Mazda to look at a used Honda CR-V Touring, and ended up getting more than I bargained for in the best way. Zak, Nasri, and Tohme were beyond lovely, helpful, funny and friendly, and at no point did I feel any pressure from anyone at the dealership to buy or make a quick decision before I was ready to. They worked with me from the moment I walked in, and they stand behind the product they sell. I ended up with an extended warranty and having a few other things done that would put my mind at ease. I am SO happy and in love with the vehicle and all of its bells and whistles, it is the nicest one I've ever owned, and I could not be happier with how the guys at Bank Street Mazda have taken care of me. If you're like me and you dread car buying, stop what you're doing and just go straight to Bank Street Mazda. They stand behind their cars, they treat people well, and make it so easy and painless. When the time comes down the road where I need to look at buying another car, I will 100% be going back to them. I’d give 10 stars if I had the option. Thank you, guys!! ❤️🤗
Reviewed on December 11, 2025
Doug Brubacher
We got our dream vehicle thanks to the efforts of Ayache and the sales team at Bank Street Mazda. Ayache was friendly, knowledgeable and efficient. We discussed our "must-haves" and "nice-to-haves" and he delivered. It was a pleasant experience from the time we arrived until we picked up our new vehicle. We could not be happier! This is our 2nd Mazda from this dealership and we'll go back for our 3rd - whenever that is.
Reviewed on December 10, 2025
We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Bank Street Mazda. We wish you safe travels in your new vehicle and look forward to seeing you again soon!
Bank Street Mazda responded on December 11, 2025
Nadia Silva
Thank you George and Tohme from Bank Street Mazda! My experience was excellent and service was fabulous! If you’re looking for a sales representative who knows his cars, I highly recommend you see George!
Reviewed on December 10, 2025
Hi Nadia, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on December 10, 2025
Nadia Vincelli-Silva
Reviewed on December 10, 2025
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Mazda responded on December 10, 2025
Pauline Doucet
I recently bought my 3rd Mazda from Bank Street Mazda, a 2024 CX-50. My salesman George was knowledgeable, and accommodating. The thing I liked most is that George was not a pressure sales person. He respected the fact that I wanted to take my time in making my decision. Once I went ahead, he was very helpful in getting everything done. On the financial side, I was dealing with Sully who was resourceful, explained everything clearly and respected the decisions that I wanted to take without pressure. Thank you Bank Street Mazda. I LOVE my CX-50
Reviewed on December 08, 2025
Congratulations on your new vehicle, Pauline! Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on December 09, 2025
osman amin
I recently purchased a Mazda from Bank Street Mazda, and the entire experience was fantastic from start to finish. The staff were friendly, knowledgeable, and never pushy. They took the time to understand what I was looking for and helped me find the perfect vehicle that fit both my needs and budget. The sales team made the process smooth and stress-free, clearly explaining every step and answering all my questions along the way. The financing process was equally seamless, with transparent information and no surprises. I also appreciated how well they prepared the car for pickup—it looked immaculate and ready to go. Overall, I’m extremely happy with my new Mazda and the service I received. I highly recommend Bank Street Mazda to anyone looking for a great dealership experience!
Reviewed on December 07, 2025
Congratulations on your new vehicle, Osman! Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on December 08, 2025
Victoria Moreau
If you're going to Bank Street Mazda, you absolutely must see Georges. His customer service is truly exceptional. He listened carefully and quickly understood our needs, which made us feel respected and confident. He didn't just sell us a car; he ensured we left with a vehicle we genuinely loved. A huge thank you to Georges for making this such a great experience!"
Reviewed on December 03, 2025
Thank you for the 5 stars, Victoria! We’re so glad Georges was able to get you a great deal and make your experience a good one. We truly appreciate your recommendation and your trust in Bank Street Mazda!
Bank Street Mazda responded on December 04, 2025
S Bing
Many Thanks to George and his team. He did a great job in helping us pick what best suited our needs and desires in a new car. I can't recommend George and Bank Street Mazda enough for their great customer service.
Reviewed on December 03, 2025
We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Bank Street Mazda. We wish you safe travels in your new vehicle and look forward to seeing you again soon!
Bank Street Mazda responded on December 04, 2025
Keltey Reed
Peter was incredible. He helped us find the perfect car. Very friendly and experienced about the cars
Reviewed on November 28, 2025
Congratulations on your new vehicle, Keltey! Thanks for the 5-star review! We hope to see you again soon.
Bank Street Mazda responded on December 01, 2025
Jack Walsh
I bought a new car from Georges - it was a pleasure dealing with him and he was able to give me a great deal
Reviewed on November 28, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on December 01, 2025
Shilpa Rastogi
A big thank you to Akshay and Sansar for their courtesy and help today. The experience was truly phenomenal, and I highly recommend this place.
Reviewed on November 25, 2025
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Bank Street Mazda responded on November 26, 2025
Jean-Daniel Roy
Very nice transaction, easy , fast and quick . Thanks to all the team
Reviewed on November 21, 2025
We are happy to know that you have a 5 star experience with us.
Bank Street Mazda responded on November 24, 2025
Carl
This dealership has incredibly friendly and knowledgeable staff. I ultimately ended up not getting my car from this dealership but at no fault of the staff. Waleed and the manager Kirk showed to me they really wanted to fight for my business. The only reason I ended up not buying a car from here is I found a different car somewhere else that just outweighed the car from the Mazda dealership, however at no point did the team make me feel pressured or forced to do business instead they kept asking me “what can we do on this mazda to have you at least consider us as an option” as I was pretty much set on the other car. Truly if it wasn’t for the car itself I ended up choosing the team here had me sold and I will be recommending this shop to everyone I know that’s looking for a car
Reviewed on November 21, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on November 24, 2025
Tt Terrene
Just wanted to give George a big shout out for helping me purchase a 2023 CX9 !! My sales experience was no stress, no pressure just a good Honest sale which made us very thankful we worked with George and Finance Manager Tohme at Bank Street Mazda !! We will be back !! Thanks a lot gentleman!! Sopheap and Mark
Reviewed on November 21, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on November 21, 2025
Gab Bee
Thanks to Georges we found our family vehicle from the used lot. Georges and Bank Street Mazda went above and beyond and were extremely professional, kind, and knowledgable. Georges did everything in his power to bring comfort and ease to purchasing a new vehicle. The team behind Georges was extremely supportive and helpful as well - extra thank you to Business Manager Patrick, and Finance Manager Zane. CALL GEORGES AND THE MAZDA BANK TEAM IF YOU ARE LOOKING FOR A NEW VEHICLE. You will not be disappointed.
Reviewed on November 20, 2025
Congratulations on your new vehicle, Gab and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on November 21, 2025
C Shea
Thank you Wael Harb for a pleasant and successful car purchase. Test drove 2 different Mazda’s with Wael and he explained the features of both vehicles which helped with decision. Every time I attended the dealership he was attentive and personable and was available for any questions or assistance I might need. Overall pleased with my car buying experience. Thanks
Reviewed on November 15, 2025
Thank you so much for giving us this phenomenal review. We appreciate you taking a few moments of your time to let us know how we did.
Bank Street Mazda responded on November 17, 2025
Nael Abouelenein
I recently bought a CX-5 and I had a great experience dealing with Mohamed Benchekroun- Krimi. He was able to get me what I asked for without the pain of negotiating back and forth. Highly recommend!
Reviewed on November 13, 2025
Congratulations on your new vehicle, Nael and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mazda responded on November 14, 2025
Agata and Warren
I recently purchased a Mazda CX-30 from Bank Street Mazda, and I couldn’t be happier with the entire experience! From start to finish, everything was completely stress-free and transparent, no pressure, no gimmicks, just honest and friendly service. A special shoutout to Jawad, who went above and beyond to make the process smooth and enjoyable. He was incredibly knowledgeable, patient, and genuinely cared about helping me find the right vehicle rather than just making a sale. His professionalism and kindness really stood out and made the experience feel personal and trustworthy. If you’re looking for a dealership that values integrity, clarity, and great customer service, I highly recommend visiting Bank Street Mazda, and definitely ask for Jawad! He made what could’ve been a stressful process into something easy and even fun.
Reviewed on November 09, 2025
Congratulations on your new vehicle, Agata and Warren! Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on November 10, 2025