Reviews

Bank Street Mazda

See what our customers have to say about us.

Average score
4.5
2,029 reviews
Rachael Manion
I recently purchased a 2025 Mazda CX-30 GS in metallic grey, and I couldn’t be happier with the experience! A special thank you to the sales rep Jawad who went above and beyond to ensure I was happy with the deal made. His friendly demeanour and attention to detail made the process stress-free and enjoyable. Additionally, the finance manager Sully was fantastic in guiding me through financing options and making everything smooth and straightforward. Overall, it was a very good experience. Thank you again!
Reviewed on December 19, 2024
Congratulations on your new vehicle, Rachael! Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on December 20, 2024
Pauli G
Sold my 2019 Mazda CX-3 to them through Caleb the Sales Rep! He was extremely professional, conscientious and respectful! I highly recommend dealing with Caleb as he made the Whole process smooth and painless. Thanks Caleb!
Reviewed on December 19, 2024
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on December 20, 2024
NABIL BOUTEBEL
(Translated by Google) George, he deserves more than 5 stars, I received the best service with him (Original) George, il mérite plus que 5 étoiles, j’ai reçu le meilleur service avec lui
Reviewed on December 18, 2024
Thank you, Nabil. We appreciate your feedback and the 5 STAR review!
Bank Street Mazda responded on December 19, 2024
alec campbell
I had an amazing experience at Bank Street Mazda! A huge thank you to Caleb, Georges, Sully, Kirk and of course Saad, for their exceptional service. (The receptionist was very welcoming as well) They were knowledgeable, professional, and made the entire process smooth and enjoyable. From answering all my questions to helping me find the perfect used car, they went above and beyond. I highly recommend this dealership to anyone looking for top-notch service. Thank you again, Bank Street Mazda team!
Reviewed on December 18, 2024
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on December 19, 2024
CHIKKU SABU KATTAKKAYAM
Purchased my brand new car. It was an amazing experience. Peter Lahaie did an exceptional service.
Reviewed on December 17, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on December 18, 2024
Idalia M Milan
I had a very positive experience with the customer service at this dealership. Although I didn’t purchase a car because the options didn’t quite suit my needs, the staff—particularly Ayache—was extremely professional, attentive, and pleasant to deal with. He took the time to patiently explain all the choices available, making the process smooth and stress-free.
Reviewed on December 17, 2024
Thank you, Idalia. We appreciate your feedback and the 5 STAR review!
Bank Street Mazda responded on December 17, 2024
Douglas Clary
I came to test drive a Mazda and George was a pleasure to deal with.
Reviewed on December 13, 2024
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Mazda responded on December 16, 2024
Dinu Marinescu
Updating my previous review in the light of further clarifications after addressing some misunderstandings with Saad, the general manager; thanks Saad. So, we just bought a car from Bank Mazda; straightforward sales process, very good experience dealing with Ayache and Saad, the general manager; we were also presented extra options for rust protection from the finance manager which we declined respectfully as we have other DIY means for rust treatment; the bonus winter tires were installed yesterday, the service centre people were polite and courteous.
Reviewed on December 09, 2024
Hi Dinu , we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department [email protected] so that we can formally assist you.
Bank Street Mazda responded on December 10, 2024
Marco Vita
Easy communication. Smooth transaction. Fair and honest. What more can you ask for?
Reviewed on December 06, 2024
Thank you, Marco. We appreciate your feedback and the 5 STAR review!
Bank Street Mazda responded on December 09, 2024
Jayabalaji Narayanasamy
I sold my car with them. Absolutely professional and very transparent compared to many other dealerships. Daniel provided excellent service and was a delight to work with.
Reviewed on December 05, 2024
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on December 06, 2024
Wayne Petitpas
I recently sold my used car (from Montreal) to these folks and the negotiation and transaction all went very very well. Daniel was great to work with, he was very clear, concise and provided much attention to detail. If I have another transaction to perform related to my vehicle, I'll certainly be in touch with Daniel and the team at Bank Street Mazda!
Reviewed on December 05, 2024
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on December 06, 2024
Tom Henri
Sold my car to Georges, the process was very easy.
Reviewed on December 04, 2024
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on December 05, 2024
Jean-Marc Crevier
(Translated by Google) We sold our car with Daniel's assistance and we are very satisfied with the service obtained and the transaction completed. (Original) Nous avons vendu notre voiture avec l’assistance de Daniel et nous sommes très satisfaits du service obtenu et de la transaction réalisée.
Reviewed on December 04, 2024
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Mazda responded on December 05, 2024
Jason Parent
Thanks George and Xavier for your time and excellent service !!
Reviewed on December 04, 2024
Thank you so much for sharing your experience with us. We hope to see you again soon.
Bank Street Mazda responded on December 04, 2024
Potvin Nathalie
(Translated by Google) A big thank you to Georges for his professionalism. He is patient and attentive, I felt confident. Thanks again! You are the best (Original) Un gros merci à Georges pour son professionnalisme. Il est patient et à l écoute je me suis senti en confiance. Encore merci ! You are the best
Reviewed on December 03, 2024
Thank you, Potvin. We appreciate your feedback and the 5 STAR review!
Bank Street Mazda responded on December 04, 2024
Yizhen Cai
Had an excellent experience buying a car from this dealership! Ayache was incredibly helpful and friendly throughout the process. he’s an honest guy when it comes to pricing. Also Zein, the business manager, provided us with great solutions for leasing. Highly recommend for anyone looking for a trustworthy and hassle-free car buying experience!
Reviewed on December 03, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mazda responded on December 03, 2024
Raha J
We had such a great experience at Mazda Bank Street! Ayachi was our salesperson, and he was fantastic—super friendly, patient, and really knew his stuff. He made the whole process so easy and stress-free, helping us find exactly what we needed without any pressure. Zein, the finance manager, was also great to work with. He made sure all the paperwork and financing were handled quickly and smoothly. Overall, the team here went above and beyond to make sure we were happy. If you’re shopping for a car, definitely go see Ayachi at Mazda Bank Street—you won’t regret it!
Reviewed on December 02, 2024
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on December 03, 2024
Vanessa Valentine
I recently purchased a car at Bank Street Mazda, and the experience was absolutely fantastic! From the moment I walked through the door, the customer service was outstanding. Peter and Sully went above and beyond to make the process smooth and enjoyable. They were incredibly knowledgeable, patient, and attentive to my needs, ensuring I found the perfect car. Every step of the way, they made me feel valued and informed. It’s rare to encounter such genuine care and professionalism. I couldn’t be happier with my purchase and the exceptional service I received. If you’re looking for a car and want a stress-free, top-notch experience, I highly recommend Bank Street Mazda—ask for Peter and Sully!
Reviewed on November 30, 2024
Congratulations on your new vehicle, Vanessa! Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on December 02, 2024
Julie Caron
(Translated by Google) I appreciated Caleb's service in the sale of my Mazda 3 Very good service Very courteous and available (Original) J’ai apprécié le service de Caleb dans la vente de ma Mazda 3 Très bon service Très courtois et disponible
Reviewed on November 30, 2024
We are so grateful for your review. We hope to see you again soon.
Bank Street Mazda responded on December 02, 2024
A. Malouin
My wife and I just bought a new CX30 from Bank Street Mazda and we couldn't be more pleased with the whole process. I normally hate dealing with car dealers but found these guys very accomodating and willing to do all they could to get our business. Their salesman Zak was very friendly, patient with all our questions and very knowledgeable, and even took us out for a second test drive because there was a feature of the car I wanted to try out. The business manager Selly was also very friendly and bent over backwards to give us the deal we wanted. So we're happy with them and would certainly recommend this dealership.
Reviewed on November 30, 2024
Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mazda responded on December 02, 2024